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Using the ISO/TS 16949 system as the axis while focusing on satisfying customer needs, Seiko NPC implements basic concepts through total quality improvement activities in the management and operation of the company.
Total quality improvement comes to life at Seiko NPC in a series of activities--including determining customer needs, planning, design, manufacturing, sales and services--that are the elements by which Corporate Quality is grasped for the improvement of quality throughout the entire company.
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Basic corporate 
